Privacy Policy.

AOK Commerce - Privacy Policy

Last Updated: 9.13.2024

At Acts of Kindness (“AOK Commerce,” "AOK," "we," "us," or "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, make purchases, or engage with our services. By accessing or using our site and services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: This includes details such as your name, email address, phone number, mailing address, and payment information that you provide when creating an account, making a purchase, or subscribing to our newsletter.

  • Non-Personal Information: This may include your browser type, IP address, and other technical data that helps us analyze website traffic and usage patterns.

  • Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our site and improve its functionality. You can manage cookie settings in your browser.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process your orders, facilitate payments, and deliver products purchased through our platforms (e.g., WhatNot, eBay, District).

  • Customer Support: To respond to your inquiries, troubleshoot issues, and improve your overall experience with our services.

  • Marketing and Communications: To send promotional materials, newsletters, and updates on our products, services, and Acts of Kindness initiatives (with your consent).

  • Site Improvement: To monitor usage patterns, analyze trends, and improve the functionality of our website.

  • Charitable Initiatives: If applicable, to inform you about how your purchases contribute to our charitable donations or Acts of Kindness.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist us with order processing, payment services, marketing, and website functionality. These providers are bound by confidentiality agreements and are not permitted to use your information for any purpose other than providing services to us.

  • Legal Requirements: We may disclose your information when required by law, such as to comply with a subpoena or similar legal process, or to protect the rights, property, or safety of AOK, our customers, or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Your Rights

You have the right to:

  • Access and Correct Your Information: You can log into your account at any time to update or correct your personal information.

  • Opt-Out of Marketing Communications: You may opt out of receiving promotional emails from us by following the unsubscribe link in any marketing email.

  • Request Deletion: You may request that we delete your personal information, subject to legal obligations that require us to retain certain data.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites, including platforms like WhatNot, eBay, and District. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting to this page, and we encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

  • Email: info@exploreaok.com